I have recently created a segment that pull in contacts that have submitted a form. I want to remove a contact from this segment. How would I do this?
Hello,
A dynamic segment I represented by a dynamic query which is revaluated from time to time (e.g. once an hour) in order to update the segment members continuously. In that sense, the thought of "removing a contact from a dynamic segment" boils down to updating the contact in a way that it does not fall into the respective query. Yet the form submission cannot be undone - therefore the query needs to be build in a way that it can exclude contacts that have been handled or are not desired to be returned.
One way to do that would be in creating a segment that contains all the contacts you like to exclude. Then you might use a new compound segment that begins with your submission segment and then uses exclusion with the segments of the suppressed contacts in order to take out all the non desired contacts.
Hope this helps!
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