Hi folks
GP2016
Customer has used doc attach to attach a scan to a sales order. The sales order transfers to an invoice. The invoice still has the lines on the note indicating that there is an attachment or note. Clicking through to doc attach via the paperclip however there are no documents attached.
Can an attachment on an order be seen on the invoice the order was transferred to?
If not, why is there the indication that there is an attachment on the invoice? Bug?
thanks!
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client did attach the document to the order. Transferred the order to an invoice and the document did not transfer. only the lines on the document note indicating a note is present.
a bug in 2016?
It is possible to attach a document at Order level and same will be available when the transaction is transferred into an Invoice.
The only check required is the attachment needs to be attached for Document Number Note Icon.
The Note Icon will be available at Document ID field also, so sometimes we might add to this field.
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