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AX2012 POS Register Drawers

Posted on by 35

Hello All,

Quick one, is it possible to have 2 POS drawers running in tandem for the same register? We want 2 users to run the same register but have their own drawers. 

I know you can have a user log out of a shift and another log into a new shift but wouldn't they still use the same drawer? 

Any help/suggestions appreciated.

Thanks - Rob

Dynamics AX 2012, RU3

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  • Rolberto Profile Picture
    Rolberto 35 on at
    RE: AX2012 POS Register Drawers

    Thank you for your reply and link, much appreciated.

    I don't think the floating till is the same as what I am looking for. Basically what we need is something like this scenario.

    The register has 2 drawers, one on top of the other. User A takes a sale and drawer 1 opens. They then close drawer 1 after the transaction completes. User B takes the next sale and drawer 2 opens and so on, each user is assigned to their own drawer in the register.

    Having read those scenarios, it seems the only option would be to have

    the user suspend the shift after every transaction which doesn't seem practical.

    Thanks - Rob

  • Juliet Zhu Profile Picture
    Juliet Zhu on at
    RE: AX2012 POS Register Drawers

    It looks like you are talking about "floating till" scenario.

    Please refer to this doc (it's for D365 but same concept in AX 2012): https://docs.microsoft.com/en-us/dynamics365/commerce/shift-drawer-management#floating-till

    Note: the users should be assigned to separated shifts to achieve this.

    Thanks,

    Juliet

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