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Microsoft Dynamics AX (Archived)

Account number for transaction type Customer balance does not exist. Ax2012 R3

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Posted on by Microsoft Employee

Hi ,

Kindly help on the following error below when trying to post Sales invoice

Account number for transaction type Customer balance does not exist.

Regards

Safwan

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Account number for transaction type Customer balance does not exist. Ax2012 R3


    Halo Ludwig

    Thank for your reply

    as per your instruction i followed ... everything is available.. can help me 

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Account number for transaction type Customer balance does not exist. Ax2012 R3

    Hello Safwan,

    Please check AR/Setup/Posting profiles and whether a summary account has been specified for all of your customers/customer groups.

    If this is the case then open the AR parameters form and check that the posting profile has been setup as default posting profile that will be used when sales order are created.

    Finally, for your sales order, please check in the sales order header that the posting profile setup is selected in the sales order header.

    Best regards,

    Ludwig

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