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Supply chain | Supply Chain Management, Commerce
Suggested Answer

Stopped Substitution of item kit

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Posted on by 28

Hi Expert, 

I would like to check whether the following behavior is standard in Dynamics 365 Commerce. We have a retail kit item that consists of some components and these have three Substitutions: A, B, and C. When we mark substitution A as Stopped and run the Process Assortments job, not only is substitution A removed from the assortment, but the parent kit item is also removed from the assortment. When we uncheck the Stopped flag on substitution A and run the Process Assortments job again, the parent kit item is automatically added back to the assortment. 

 

Could you please confirm whether this is the expected standard behavior from Microsoft? In addition, if a kit has already been configured and published, is there any standard way to block the sale of a specific substitution (for example, substitution A) while still allowing the parent kit to remain available in the assortment and be sold through the channel? Thank you all.

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  • Suggested answer
    Syed Haris Shah Profile Picture
    1,815 Super User 2026 Season 2 on at

    Hi @NN-03060352-0 ,

    Your question is answered in the Microsoft Assortment management documentation. The article explains that when a released product is marked as Stopped in Default order settings, the product is no longer considered available for sales, and assortments respect this setting. If the product is stopped in all legal entities where it is released, it will not be included in the assortment after running the Process assortments job.
     

    Based on this behavior, marking a kit substitution as Stopped can impact the assortment evaluation because the substitution is no longer considered sellable. For temporary scenarios where the product should remain in the assortment but sales should be prevented, Microsoft recommends considering the Blocked product functionality instead, as blocked products remain assorted but cannot be sold through POS.
     

     

     

    Regards,

    Syed Haris Shah

  • NN-03060352-0 Profile Picture
    28 on at

    Hi @Syed Haris Shah,

    Thank for your help

    Just to clarify, if I mark a substitution item as "Stopped", will the corresponding kit also be removed from the assortment after running the Process Assortments job? 

    Based on my understanding of your explanation, a stopped product is no longer considered sellable and therefore may not be included in the assortment. I would like to confirm whether this behavior also applies to the parent kit when one of its substitution items is marked as Stopped. 

    Thank you.

  • Suggested answer
    Syed Haris Shah Profile Picture
    1,815 Super User 2026 Season 2 on at

    Hi @NN-03060352-0 ,

     

    To be honest, I haven't tested this specific scenario myself. However, based on my experience with kits, when a kit is stopped for sale, it is removed from the assortment.

    As I mentioned earlier, marking a kit substitute as stopped can impact assortment evaluation. I wasn't certain whether stopping a substitute item that is used as a kit component would also cause the parent kit to be removed, so I believed that scenario would need to be tested. Since you've already tested it and observed that stopping the substitute item removes the parent kit from the assortment, that confirms the behavior.

    From a functional perspective, this behavior makes sense because the sale of a kit depends on the availability of its components. If a component or its substitute is stopped for sale, any kit that relies on it should also be removed from the assortment, as the kit can no longer be sold as intended.

     

    Regards,

    Syed Haris Shah

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