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Issue with a sales tax reporting currency

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Posted on by Maria Nastevska

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Dear all,

I'm seeking your advice re an issue that a client of mine is facing - [before I start, please note they're using ExFlow for AP Invoice import]

They have a voucher of a posted Invoice where they face a difference in the reporting currency (GST or sales tax code is ''GST'').

The 'GST amount in reporting currency' shows the negative entry without the corresponding positive entry in the bottom row.

The 'Calculated GST amount' column has both of these entries, so it is ok..

Can I please get some insights as to what is causing the variance and how we can retrieve a report which accurately displays both positive and negative entries of GST (sales tax), balancing for the voucher (which should be GST FREE)?

Many thanks in advance,

Maria

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Alireza Eshaghzadeh 15,225 Super User 2026 Season 2 on at

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Hi,
Do you have same currency for accounting an reporting in ledger setup? if yes, it cannot create any issue as soon as you use accounting values (e.g. calculated GST Amount)
Can you repro the issue in standard? If yes I suggest to create a case for Microsoft, if no, you can check this a developer to better debugge the issue or check with SignUp if they already have fixed this issue.
Maria Nastevska 177 on at

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Hi Alireza,

Accounting currency = reporting currency, correct.

I will advise the client to use the Calculated GST field.

What I found so far is that in Invoice Register, this Invoice has been recorded using sales tax code GST (10%) and Item sales tax code GST (10%, however, during the approval of the Invoice, Item sales tax code has been updated to FREE (0%) which might be the cause of this issue.

I will now try to replicate this issue to see whether this is a standard D365 behavior and I will provide an update.

Many thanks

Maria