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Error when loading control on SLA Element

Posted on by 5

When creating a SLA Element the configuration controls throw an error on rendering:

pastedimage1678181276281v2.png

The error shown is

Error occured during initialization of control: MscrmControls.ConditionBuilder.ItemConditionBuilderControl;Message: Cannot read properties of null (reading '0')


Error Details: TypeError: Cannot read properties of null (reading '0')
at ItemConditionBuilderControl.initializeParameters (adasalesdev.crm4.dynamics.com/.../ItemConditionBuilderControl.js:385:110)
at ItemConditionBuilderControl.initializeConditionControlContainer (adasalesdev.crm4.dynamics.com/.../ItemConditionBuilderControl.js:208:22)
at ItemConditionBuilderControl.init (adasalesdev.crm4.dynamics.com/.../ItemConditionBuilderControl.js:97:22)
at adasalesdev.crm4.dynamics.com/.../10.js
at t._measureLifecycleMethod (adasalesdev.crm4.dynamics.com/.../10.js
at t._initializeControl (adasalesdev.crm4.dynamics.com/.../10.js
at adasalesdev.crm4.dynamics.com/.../10.js
at adasalesdev.crm4.dynamics.com/.../10.js
at adasalesdev.crm4.dynamics.com/.../10.js
at e.w [as _scheduleControlUpdate] (adasalesdev.crm4.dynamics.com/.../app.js
at YeAz.e.scheduleControlUpdate (adasalesdev.crm4.dynamics.com/.../app.js
at adasalesdev.crm4.dynamics.com/.../10.js
at t._initializeData (adasalesdev.crm4.dynamics.com/.../10.js
at t.componentDidMount (adasalesdev.crm4.dynamics.com/.../10.js
at pl (adasalesdev.crm4.dynamics.com/.../vendor.js
at Nu (adasalesdev.crm4.dynamics.com/.../vendor.js

Aktivitäts-ID: 30f34649-87a0-4e88-a671-921decfee8a2

Does any one experience this issue as well? We tested this on 2 different Sandbox instances.

The Version is 2022 Wave 2

  • Suggested answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    RE: Error when loading control on SLA Element

    Hi Gebes,

    Please clear your browser cache and try again.

    If it still appears, it may be a bug in your current version and I suggest you open a ticket with Microsoft support team:

    Get Help + Support - Dynamics | Microsoft Docs

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