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Customer Service forum

USD Customization File not Unpacking

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Posted on by 2

Hi,

I have a customization file in my USD.  Inside the zip file, there are folders, dlls and config files.

I can see the zip file being download, but it is not "unpacked" from the zip archive.

I followed the process here - carldesouza.com/deploying-usd-customizations-client-workstations

My file is 10MB and I don't think it is a file size issue as I see the file downloaded each time.

Is there any way to troubleshoot why it is not unpacking?

Thank you - Greg.

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  • Kaustubh Hegde Profile Picture
    330 on at

    Can you validate your ContentTypes.xml file once? This happen when the  ContentTypes.xml file is incorrect.

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