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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / How to control sending...
Customer experience | Sales, Customer Insights,...
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How to control sending sms

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Posted on by damka 120

My situation is: I need to create an sms record without telephone and after an hour to fill the telephone value and send it.
When I create an sms after I save it the sms automatically sent to client, but now when I fill the telephone after an hour (update) noting happens.

How do I resent sms ?

  • Arun Potti Profile Picture
    Arun Potti 1,442 on at

    Hello Damka,

    If you want to send SMS after the record creation, change the trigger, instead of Create to Update.

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