Need a help.
When I qualify Lead to opportunity, my need is that opportunity type (choice) should come from Lead type (choice field). So used the field mapping in the relationship. Since I have more values in Opportunity type choice field comparing to Lead Type field, I am not getting the same value I have selected in Lead type field in Opportunity, instead the opportunity value set using the ID of the selection in Lead type.
Eg: in Lead - The Lead type has following value : (Same order)
1. Email
2. Call
3. Meeting
4. Telesales
Opportunity Type in Opportunity Entity in following Order:
1. Group Sales
2. Email
3. Call
4. Meeting
5. Telesales
6. International
My scenario is that, if my Lead type is - /Email/Call/Meeting/Telesales, corresponding value should be auto selected in Opportunity Type field in Opportunity.
But what is happening here is, if my Lead type is "Email", when it is converted as "Opportunity, the Opportunity Type is selected as "Group Sales" as field mapping uses index instead of values.
Is there any solution or feature to check based on values, instead of indexes?