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ReportAttempting to upgrade from 2013 to 2016
Why am I getting the error!!! There was a problem ascertaining product version information.
My fixed asset is at 12.02187 which is higher than 12.00.1826
I am upgrading from version 12.2230 - I applied the latest service pack before attempting to upgrade to GP 2016. This always seems to be a problem when I upgrade because of fixed assets. I am getting the following error in the duintall.log
Failure encountered ON 1/18/2019 at 12:08:04 PM. Error: Product 0 does not support upgrading from version 12.0.2230.
Failure encountered ON 1/18/2019 at 12:08:05 PM. Error: Product 309 does not support upgrading from version 12.0.2187.
Upgrade Paths from GP
Upgrade Paths
Upgrading From Patch Requirement for the Microsoft Dynamics GP 2016 Upgrade Notes
12.00.1826 or later
January Hotfix
KB 3030071 RTM or later
Version 16.00.0404 or later Release 2013 Service Packs
Release 2015 Service Packs
Release 2016 Service Packs
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