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Microsoft Dynamics AX (Archived)

Wrong invoice's due date with sales order

Posted on by 487

Dear all,

In my case, the due date don’t start to use the invoice's date for the calculation but the sales order creation's date. Somethings have an idea about the parametrization that I should change to restore a normal situation.

Kind regard,
Giorgio

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  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Wrong invoice's due date with sales order

    Hi Giorgio,

    I do not know a standard parameter that would allow you making such a configuration.

    That is why I would recommend that you get into contact with your developer.

    Would be great if you could keep us updated here.

    Many thanks and best regards,

    Ludwig

  • John Philip Profile Picture
    John Philip 230 on at
    RE: Wrong invoice's due date with sales order

    Hi Giorgio,

    I myself don't have the answer for that, I was checking with Ludwig whether there is any configuration for setting the Due Date Calculation based on the Product Receipt Date.

    Regards,

    John Philip .S

  • Giorgio Bonacorsi Profile Picture
    Giorgio Bonacorsi 487 on at
    RE: Wrong invoice's due date with sales order

    Hi John,

    Interesting, how I can set that?

    Thank you for the attention.

    Giorgio

  • Giorgio Bonacorsi Profile Picture
    Giorgio Bonacorsi 487 on at
    RE: Wrong invoice's due date with sales order

    Hi Ludwing,

    That should to be base on the invoice date. But, I have ask to my customer and there isn't a customization. Before to ask at a developer to see the process I would to know in AX, how it’s possible the change the parameter about the due date calculation (not based on invoice date).

    Thank you for the attention.

    Giorgio

  • John Philip Profile Picture
    John Philip 230 on at
    RE: Wrong invoice's due date with sales order

    Hi Ludwig,

    In this case I am referring to Purchase not Sales.

    The requirement is to calculate Due Date based on Product Receipt Date.

    Note:- And this is not applicable for all the vendor only for some vendors it is based on Product Receipt Date & for rest it is based on Invoice Date.

    Regards,

    John Philip

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Wrong invoice's due date with sales order

    Hi John Philip .S,

    I have seen a system where a modification was made to have the due data calculated based on the receipt date.

    To be honest, I do not like such a modification because the ladies working in the AR department had a lot of fun explaining customers their dunning letters ... they received a lot of complaints from customers. At the end of the day, they decided to change the adjustment back to the standard way how the due date is calculated to increase customer satisfaction.

    Best regards,

    Ludwig

  • John Philip Profile Picture
    John Philip 230 on at
    RE: Wrong invoice's due date with sales order

    Hi Ludwig,

    Is it possible to set the due date based on Item Receipt Date, for one of my Customer the vendor considers the Due Date based on the Item Receipt Date not the Invoice Date. Invoice is raised on Later Date.

    I understand that the Item has to be dispatched with the Invoice by the Vendor, but this are some exceptional cases.

    Regards,

    John Philip .S

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Wrong invoice's due date with sales order

    Hi Giorgio,

    The due date should be calculated based on the invoice or a document date (if specified).

    If it is calculated on the creation date of the SO, then I would assume that a System modification is reponsible for this.

    Are you aware that such a modification has been made?

    Best regards,

    Ludwig

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