You’re offline. This is a read only version of the page.
Hi, I have upgraded a client to version GP 2013 (12.00.1482). On the SOP Print Sales Documents screen, when selecting Document Type Invoice, when I check the Include Document box, the drop down box under Format, does not list the Other Form. This has always been a selectivity and is a required layout.
Can someone please advise me how to have the drop down display Other Form?
*This post is locked for comments
Hi All,
This is a bug in the program. Microsoft have advised it will be fixed in SP3.
The work around is to print by batch.
Hi Richard,
Thank you for your suggestion but, I have confirmed that the form has been imported because we can print the modified “Other” form when printing an individual invoice. The problem is not the form or dictionaries The problem is that we cannot select “Other” in the format drop down in the “Print Sales Documents” screen when choosing Document Type “Invoice” and Document. It is simply not there as an option.
I have just checked my GP 2010 setup and the order of the Include has changed. When selecting Invoice as the Document Type under Include Document was the first item now it is Picking Ticket. When you click Picking Ticket you recieve the Other Form as an option. I think this is a bug and they have made a change in the order of the Include.
It sounds like your Other form was a customized form and you did not export/import the customized forms as part of the upgrade. Go to Report Writer and import the form from the prior version dictionary (hopefully you still have those dictionaries).
If you do not have the dictionaries, you will need to re-create the modified form.
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,240
Super User 2024 Season 2
#2
Martin Dráb
230,104
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (