When posting a large packing slip that had just gotten received against a PO through the Receivings Transaction Entry, GP decided to lock up. As a result the majority of the items didn't post through and were no where to be found. The items didn't hit our inventory (so I had to make a manual transaction for each), there was no batch open that had them and when I went back into the Receivings Transaction Entry window...those items were no longer available to check off against that PO. We had to do a manual payment to the vendor for the items as they also didn't show up in the Enter/Match Invoices.
We cleared everything up with manual transactions, however now my Overdue Receipts report has all 95 items showing up and I can't figure out how to get rid of them. I've tried going to Edit Purchase Orders and manually closing out the PO, but the drop down doesn't give me the option to choose "Close"...it only displays "Released" as the option.
I was told that I'd have to get Microsoft to write a script in order to clear them from the report, but I'm giving the forum a shot first to hopefully avoid that cost.
Thank you!
Jennifer
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