web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Customer Insight Journ...
Customer experience | Sales, Customer Insights,...
Suggested answer

Customer Insight Journey Segment - Remove related tables

(0) ShareShare
ReportReport
Posted on by Ole Petter Loevik 4
Hi all, I have created a few custom entities in my solution, and added them to the CIJ Segment - Related Tables to be able to create Segments using these tables. 
After some refactoring I now want to remove one of the tables from CIJ Segment - Related Tables.  Is this possible?  I cant figure out how to do this.
 
Categories:
Dynamics 365 Customer Insights - Journeys
I have the same question (0)
  • Suggested answer
    MVP-Daniyal Khaleel Profile Picture
    MVP-Daniyal Khaleel 676 on at
    Customer Insight Journey Segment - Remove related tables
    When you add a custom Dataverse table to CIJ Segment – Related Tables, you’re basically extending the segmentation data model that CIJ uses to build its customer journeys.
    This creates metadata and relationships inside the “Audience Insights (Journeys)” schema ,not just a visible reference you can easily “delete.”
    So, removing it isn’t as straightforward as just “unchecking” or deleting the record in CIJ Segment ,Related Tables
  • Ole Petter Loevik Profile Picture
    Ole Petter Loevik 4 on at
    Customer Insight Journey Segment - Remove related tables
    Yes, I understand this is not straightforward to do. Do you know if there is a guide on how to do this?
     
     
  • Suggested answer
    Ole Petter Loevik Profile Picture
    Ole Petter Loevik 4 on at
    Customer Insight Journey Segment - Remove related tables
    I filed a support ticket on this question and the answer was as I suspected:

    From MS support:

    As discussed with product team they mentioned there is no way to remove the tables in segments.
    Its product limitation. 

    Disapointing and I hope they implement this in the future!

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Pallavi Phade – Community Spotlight

We are honored to recognize Pallavi Phade as our Community Spotlight honoree for…

Congratulations to the October Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 136 Super User 2025 Season 2

#2
#ManoVerse Profile Picture

#ManoVerse 96

#3
MVP-Daniyal Khaleel Profile Picture

MVP-Daniyal Khaleel 70

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans