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I the the attached error when I try to download the Fundraising and Engagement Registrations Data Import Template. I am able to download a number of others successfully. Any ideas on how to approach Microsoft with this issue? I can't get send a support ticket because I do not have a qualifying support plan. Thanks.
Hi pittom,
Can you please check it with other browsers? Might the issue be resolved?
If I answer your question then please mark it as verified.
Let me know if I can provide you with more details.
Thanks
Regards,
Abdul Wahab
Power Platform/Customer Engagement Developer/Lead/Solution Architecture/Project Manager
Direct/WhatsApp:+923323281237
E-mail: abdulwahabubit@outlook.com
Skype: abdul.wahabubit
Linkedin: www.linkedin.com/.../
Hi,
Could you please share your email id so that we can share you the update regarding this problem. Thanks!
Hi,
The screenshot just shows a notification that it can't display an exact error to the user, due to the settings in web.config file, which is correct. We need logs for the time that this error happened, to be able to investigate what was the root cause of not being able to download the import template.
Could you please get the logs from Azure Application Insights from the Resource Group which was used for installing F&E app?
And we would need it for the time span when this exception occurred.
Thanks!
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