Microsoft Dynamics 365 | Integration, Dataverse...

Can't Download Fundraising and Engagement Registrations Data Import Template

(0) Share

Report

Posted on by pittom

I the the attached error when I try to download the Fundraising and Engagement Registrations Data Import Template. I am able to download a number of others successfully. Any ideas on how to approach Microsoft with this issue? I can't get send a support ticket because I do not have a qualifying support plan. Thanks.

I have the same question (0)

All responses (5)

Answers (0)

Nonprofit Industry ... on at

Like (0)

Report

RE: Can't Download Fundraising and Engagement Registrations Data Import Template

Hi,

The screenshot just shows a notification that it can't display an exact error to the user, due to the settings in web.config file, which is correct. We need logs for the time that this error happened, to be able to investigate what was the root cause of not being able to download the import template.

Could you please get the logs from Azure Application Insights from the Resource Group which was used for installing F&E app?
And we would need it for the time span when this exception occurred.

Thanks!

Was this reply helpful? Yes No
Nonprofit Industry ... on at

Like (0)

Report

RE: Can't Download Fundraising and Engagement Registrations Data Import Template

Hi,

Could you please share your email id so that we can share you the update regarding this problem. Thanks!

Was this reply helpful? Yes No
pittom 5 on at

Like (0)

Report

RE: Can't Download Fundraising and Engagement Registrations Data Import Template

My ID is pittom. Thanks.

Was this reply helpful? Yes No
pittom 5 on at

Like (0)

Report

RE: Can't Download Fundraising and Engagement Registrations Data Import Template

If you are asking me for an email address, you can use galling.panel.00@icloud.com.

Thanks

Was this reply helpful? Yes No
Suggested answer

Abdul Wahab 12,119 Moderator on at

Like (0)

Report
RE: Can't Download Fundraising and Engagement Registrations Data Import Template

Hi pittom,

Can you please check it with other browsers? Might the issue be resolved?

Google

Firefox

Edge

If I answer your question then please mark it as verified.

Let me know if I can provide you with more details.

Thanks
Regards,

Abdul Wahab
Power Platform/Customer Engagement Developer/Lead/Solution Architecture/Project Manager
Direct/WhatsApp:+923323281237
E-mail: abdulwahabubit@outlook.com
Skype: abdul.wahabubit
Linkedin: www.linkedin.com/.../

Was this reply helpful? Yes No