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Attached Documents are Lost

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Posted on by FA-07081307-0

Hi Dynamics Community,

I have lost the attached documents from the customer and vendor cards in BC Saas. No new USv or new PTE installed. What could be possible reasons? Is there any way to restore the lost documents. A Latest Sandbox (Prepare a week ago) have all the documents is there any way to transfer documents from Sandbox to Production ?

Regards,

F Abrar

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Dynamics 365 Business Central

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YUN ZHU 77,201 Super User 2025 Season 1 on at

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Attached Documents are Lost

This is very strange and I suspect it is caused by the PTE that is now installed.

Back to the question, the attachments are not backed up. You can only restore the environment or manually copy them from the copied Sandbox.

You can now import multiple attachments at the same time in BC25, but only for one target. If you need multiple, you need to customize it.

More details:

Business Central 2024 wave 2 (BC25): Use drag and drop on file upload dialog to attach multiple files (New Documents Factbox)

https://yzhums.com/55626/

Dynamics 365 Business Central: How to import files from a zip file (Bulk import attachments and Excel files)

https://yzhums.com/21483/

Hope this helps.

Thanks.

ZHU
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Valentin Castravet 25,787 Super User 2025 Season 1 on at

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Attached Documents are Lost

That's strange. If you go to the Table Information page, and then filter on table 1173 in there, do you see anything?

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/
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Khushbu Rajvi. 8,124 Super User 2025 Season 1 on at

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Attached Documents are Lost

If this helps: https://community.dynamics.com/forums/thread/details/?threadid=d291a2c6-ee8b-439e-a9af-fca4b54ff86d