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Microsoft Dynamics GP (Archived)

Missing SOP invoice

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Posted on by 2,395

Hi all, this is the first time something like this happens to us, I have setup SOP so you can't delete any invoice, just void it, but we are missing one, if I go and look for it is no where to be found, even looked for it on the database SOP10100 & SOP30200, if I look the field DEX_ROW_ID it doesn't skip any numbers and the transactions before and after this invoice, what could happend, any one knows anything about this? could it be that when they transfered the sales order to invoice something happend?

Hope someone can help me understand this.

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  • Verified answer
    coquisalsa Profile Picture
    2,725 on at

    Hola Alvaro,

    It could be that:

    User 1 opens the Sales Transaction Entry window and generates a SOP Number, e.g. INV055.

    User 2 opens the Sales Transaction Entry window and generates the next SOP Number, e.g. INV056, and save it.

    User 1 closes the Sales Transaction Entry window without saving INV055

  • Alvaro Rodríguez Ochoa Profile Picture
    2,395 on at

    yes, that's one possibility, thanks Jorge!

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