Missing SOP invoice

(0) Share

Report

Posted on by Alvaro Rodríguez Ochoa

2,395

Hi all, this is the first time something like this happens to us, I have setup SOP so you can't delete any invoice, just void it, but we are missing one, if I go and look for it is no where to be found, even looked for it on the database SOP10100 & SOP30200, if I look the field DEX_ROW_ID it doesn't skip any numbers and the transactions before and after this invoice, what could happend, any one knows anything about this? could it be that when they transfered the sales order to invoice something happend?

Hope someone can help me understand this.

*This post is locked for comments

All responses (2)

Answers (1)

Alvaro Rodríguez Ochoa 2,395 on at

Like (0)

Report

RE: Missing SOP invoice

yes, that's one possibility, thanks Jorge!
Verified answer

coquisalsa 2,725 on at

Like (0)

Report

RE: Missing SOP invoice

Hola Alvaro,

It could be that:

User 1 opens the Sales Transaction Entry window and generates a SOP Number, e.g. INV055.

User 2 opens the Sales Transaction Entry window and generates the next SOP Number, e.g. INV056, and save it.

User 1 closes the Sales Transaction Entry window without saving INV055