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Alternate exit in real time journey with "registration cancelled" trigger throws error message

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Posted on by 24
Hi everyone
I have been using the 'Cancelled Registration' trigger as an alternate exit for a real-time journey for some time now, but all of a sudden when I want to use it, I get the same error message saying 'The selected trigger is not supported for the current data source'. Does anyone know what this could be? Thanks a lot!