Hi,
My Company tracks numerous emails every day and it would be extremely helpful if it was an option to have a tracking or ticket number on the subject line of the emails.
I have been notified this functionality has been removed which is really unhelpful as it would be a great use for customer services.
Is anyone aware how we can use this functionality in CRM or has it been removed?
Any Alternative options?
Thanks
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André Arnaud de Cal...
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