Hello,
In a new sandbox environment (Dynamics 365 FO on--premises) the Excel Add-In does not connect to the environment. It fails with the error "failed to retrieve the enhanced server configuration".
The user I logged in has the System Administrator role and I made sure that
- the office-app-parameters in Dynamics are initialized
- the URL of the data connector works ("<FQDN>/namespaces/AXSF/OfficeApps/Applets/ExcelDataConnector/Excel.html").
- the environment-URL in the Excel Add-In is filled in
I've seen the "failed to retrieve the server configuration" before, but never the "failed to retrieve the ENHANCED server configuration".
Any help is appreciated.