Share
ReportI am trying to log in but I face the below error (You are not authorized.. )
I rest browser, rest password, change browser, check with anther user,..but no luck
Categories:
You’re offline. This is a read only version of the page.
17,887
I am trying to log in but I face the below error (You are not authorized.. )
I rest browser, rest password, change browser, check with anther user,..but no luck
Hi Mahmoud,
Did it work correctly before on the same environment? If so, what got changed?
Hi Mahmoud,
Are you facing this error after DB restore or in your VM ?
Hi Mahmoud,
Could you please check the following either with the System Administrator of the environment, or the product owner who has published the project for your company?:
- Is your email address added to your company Active Directory (if this process is used internally as a security measure)
- Is your profile active on the environment you are trying to access?
- Does your profile have a telemetry ID prepopulated?
- Are you using the correct email address for this environment? (i.e are you logged into a Microsoft (ex. Gmail) account in any other windows?)
The owner of the system within your company should be able to confirm if all of the above are all set up correctly. :)
Hope this helps somehow!
Diana
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,269
Super User 2024 Season 2
#2
Martin Dráb
230,198
Most Valuable Professional
#3
nmaenpaa
101,156
All responses (
Answers (