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Finance | Project Operations, Human Resources, ...
Answered

[D365FO] Migrating AX2012R2 to D365FO SaaS license

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Posted on by 25

Good day all.

One of our customer wants to migrate from their current AX to the Finance Operation SaaS version.

I would like to know whether we can migrate their existing AX licenses to the FO version and how would be the migration rules.

Is there any reference where I can find the official information and is there any additional cost needed? I'm really confuse currently and I cannot proper explanation to answer this question.

Thank you in advance for your support.

  • André Arnaud de Calavon Profile Picture
    307,314 Super User 2026 Season 2 on at

    Hi Michael,

    You can contact a representative at your local Microsoft office for clarification on this question.

  • YY Lim Profile Picture
    960 on at

    If not mistaken there is no direct migration of user license, Microsoft would offer some credit based on the AX2012 subscription depending on the duration and also offer AX2012 migration to D365 FO too. I couldn't remember the tech talk/post on this.

    Since you mentioned our customer, I believe you are from a partner, then you could try to raise a ticket on LCS for this, this would be quicker to get the information you need (they will direct you to the right team for you)

  • Verified answer
    YY Lim Profile Picture
    960 on at

    microsoft.ingrammicrocloud.com/.../Biz-Apps-Promotions-2021.pdf

    Just found this, it seems end 31 Oct 2021. Maybe try to contact Microsoft

  • Michael Edison Profile Picture
    25 on at

    Thank you for the reference. I'll try to ask contact Microsoft again about this.

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