Skip to main content

Notifications

Announcements

No record found.

Finance | Project Operations, Human Resources, ...
Suggested answer

Service Quotation Entry

Posted on by 765

hi,

i have created a service quote.

while entering the details in the line, i have selected the category as ITEM and entered the item no., qty, unit price... and other details

when moving to the line tab and after selecting the warehouse under the delivery tab, the unit price disappears.

don't know why.?

again i am entering the unit price and doing the transaction.

How the unit price is getting disappeared.

Regards

  • Christoph Thaler Profile Picture
    Christoph Thaler 5,442 on at
    RE: Service Quotation Entry

    Hi,

    Do you need still support for this topic? If not may you please close the topic by answering the question „did this answer your question“ with yes.

    Thanks a lot

  • Suggested answer
    Christoph Thaler Profile Picture
    Christoph Thaler 5,442 on at
    RE: Service Quotation Entry

    Hi Sriram GS.

    Please check your item. I assume you have trade agreements available. I know this behavior when there is  a price without a warehouse and a price with warehouse available. I`m able to reproduce this in D365 as well.

    When I sell this item in a project quotation

    pastedimage1584629030485v2.png

    first the price is 500. As soon as I enter the warehouse the price is changed to 400.

  • Suggested answer
    RE: Service Quotation Entry

    Hi Siriam,

    This is probably because you have activated the price per warehouse in the storage dimensions form so when selecting the warehouse after inputting the unit price the system is looking for a price per warehouse and because is not finding anything is putting zero price.

    pastedimage1584626751767v2.png

    You can different options to avoid this:

    1. Select a default warehouse on the item
    2. Setup a trade agreement with the price per warehouse
    3. Removing the mark from the product dimension for price per warehouse
       

    Hope that helps

    Regards

  • sriram Profile Picture
    sriram 765 on at
    RE: Service Quotation Entry

    Hi,

    When i enter the delivery location, unit price disappears,

    pastedimage1584615088964v1.pngpastedimage1584615090033v2.png

  • qianwang Profile Picture
    qianwang 7,151 on at
    RE: Service Quotation Entry

    Hi Sriram GS,

    Can you show screenshots of quotation lines and delivery tabs?

    I don't see the same problem as you said. Both the storage dimension location and the warehouse exist in the quotation line.

    Is it a version problem?

    Regards,

    QianQW

  • sriram Profile Picture
    sriram 765 on at
    RE: Service Quotation Entry

    Hi,

    How do you want me share in video or image

    Regards

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,253 Super User 2024 Season 2 on at
    RE: Service Quotation Entry

    Hi Sriram,

    Can you probably share a screenshot which can illustrate your issue?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,253 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,188 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Product updates

Dynamics 365 release plans