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55Afternoon all,
I am looking at ways to improve my companies implementation of Dynamics, and we are looking at a number of things.
Historically we have applied roles individually to users, and have now mostly moved over to Teams managed roles, which was great apart from the inability of users to see saved views unless they had a specific role in their personal user account.
However, having found through this forum this specific article, I think I know now why and how to fix: https://community.dynamics.com/365/b/the-crm-ninja/posts/aad-security-teams-saving-personal-views
Another thing I have noticed, and started investigating is the possibility of setting up teams now as owners, but as a team type of AAD Security Group.
This would look to be a pretty big time saver, as our service desk can just drop them in a group, and it looks like as long as we hook everything up correctly, with the ID, that it should work perfectly.
Our workplace uses a LOT of queues, some of these are not attached to teams.
Is anyone familiar with anyway you could automate the adding of users to queues, either via something like power automate or powershell?
I've had a look online, but not found much out there as yet,
Thanks
Dan
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