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Microsoft Dynamics NAV (Archived)

discount taken on customer payment

Posted on by Microsoft Employee

How do you post the payment of a customer who is taking a discount on an invoice?  NAV does not seem to be recording the discount correctly as there is an open balance of the discount amount in the customer's ledger entries after posting the payment.  What could we be doing wrong?

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  • Suggested answer
    serendipity Profile Picture
    serendipity 1,010 on at
    RE: discount taken on customer payment

    Hi,

    In vanilla version of NAV2009R2, I raised a sales order for an item with a payment discount of 20%.

    Quantity=10

    Unit Price Excl. GST = 100

    GST%=25

    The cust. ledger entry is for 1250 (10*100 plus 25%GST)

    Navigate from the Cust. Ledger Entry Document Type=Payment shows 4 G/L Entry

    Thank you.

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