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Product replacement notification on sales order

Posted on by
I have a product that has been discontinued but has been replaced by another product.
We often also have replacement goods for spare parts sales.
In Business Central, how can I make a notification in a sales orders, that the seeded item has been replaced by another item.
  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 5,246 Super User on at
    Product replacement notification on sales order
    +1 for the Item Substitution mentioned below. That's the exact purpose its intended for. 
     
  • Suggested answer
    Saurav.Dhyani Profile Picture
    Saurav.Dhyani 11,244 User Group Leader on at
    Product replacement notification on sales order
    Hi,
     
    Please check and use Item Substitution. 
     
    Regards,
    Saurav Dhyani
  • Suggested answer
    Yi Yong Profile Picture
    Yi Yong 214 on at
    Product replacement notification on sales order
    Hello,
     
    You may need to customize this function.
     
    Otherwise, you can make use of the 'Work Description' to indicate the change of item and have the user archive the sales order for record keeping.

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