How do i get rid of an open invoice that cannot be applied against or voided?
Whenever i try to do any of the above i get message saying ' Invoice cannot be applied or voided as it is partially or fully applied '.
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I'm not sure how to check that.
Payables Transaction Inquiry window:
Original Amount $715.60
Unapplied Amount $0
Payables Transaction Inquiry Entry Zoom window:
Purchases $729.40
Trade Discount $14
Total $715.60
Total Payments $0
Terms Disc Taken $0
On Account $715.60
When I click the Apply button:
Document Amount $715.60
Amount Remaining $0
but no transactions are listed
When I click the Distrubtions button:
Functional Amount = Originating Amount = $715.60
PURCH Debit $729.60
TRADE Credit $14
PAY Credit $715.60
Functional Totals Debit = Credit = $729.60
Originating Totals Debit = Credit = $0
Do you know or can you tell if someone might have done - started - a quick pay on this invoice?
When you open the invoice in the Payables Transaction window, do you see an ending balance for the invoice? Do you see any payment information entered against the invoice.
Let us know.
I am having this exact same issue. The document is in AP with no transactions applied against it, but with $0 balance left. It cannot be voided, nor can any transactions be applied to or voided from it. In PM20000, the CURTRXAM field is 0.
If you have access to SQL, look in the PM20000 table and the PM10200 tables. In the PM20000 table, look at the CURTRXAM field, that should be equal to the balance of the outstanding invoice. Also, look in the DINVPDOF field, it should be empty. Look in the HOLD field, it should be 0 if the document is not on hold.
Next, look in the PM10200 table and look for your open document in the APTVCHNM field. If you cannot apply anything to this document, the system must think it is fully applied or on hold.
If you bring the document up in the payables transaction inquiry window and then drill back on Unapplied Amount, what do you see?
Kind regards,
Leslie
Have you tried to run the Reconcile or Checklinks for Vendor and Payables information?
Mahmoud, I read the response from your link but that will not solve my problem as i cannot apply anything to that invoice at all. What i did was to do a JV to cancel the GL effect but the invoice is still open in payables.
Check this out Voiding a partially applied Payables transaction in Dynamics GP
Your feedback is highly appreciated,
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