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Suggested answer

Attaching a document to the Fax activity in D365

Posted on by Microsoft Employee

Hi,

Is it possible to attach a document to a fax activity in D365 in the same way that you can for a letter (or other) entity?

Thanks

  • Alok Singh Profile Picture
    Alok Singh 910 on at
    RE: Attaching a document to the Fax activity in D365

    HI Marc,

    You need to add timeline on fax form from Insert tab as shown below.

    pastedimage1590776331765v1.png

    Once Timeline is added on the form , you will be able to attache documents using NOTES 

    pastedimage1590776399344v2.png

    Hope this helps.

  • Suggested answer
    RE: Attaching a document to the Fax activity in D365

    Hi Partner,

    For document management,  initially you need to have an integration with Sharepoint and additionally this will be used to store the document,

    If your requirement is to store the document you can definitely use it

    Reference link: docs.microsoft.com/.../enable-sharepoint-document-management-specific-entities

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Attaching a document to the Fax activity in D365

    I just checked and it is possible to enable Document Management.  Wouldn't this be a way (even the preferred way) to do it?  Looks like Notes (attachments) is available also.  Poor answer.

  • Suggested answer
    RE: Attaching a document to the Fax activity in D365

    Hi Partner

    For Fax activity, unfortunately there is no provision to attach an attachment in MS CRM as of now

    You can post this idea in link: https://experience.dynamics.com/ideas/ 

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