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Microsoft Dynamics CRM (Archived)

Track button doesnt appear in dynamics 365 app for outlook

Posted on by Microsoft Employee

When I click on the dynamics app in outlook, it doesn't give me the option to track or give me any info on that contact...

please can someone help!!

Thanks 

*This post is locked for comments

  • LuHao Profile Picture
    LuHao 40,872 on at
    RE: Track button doesnt appear in dynamics 365 app for outlook

    Hi tiffanyw,

    What is the version of your D365 and D365 App for Outlook?

    Please provide a screenshot of your D365 App for Outlook.

    In my environment, the Track button is displayed normally.

    4331.1.JPG

    So please provide more information.

    Hope this helps.

    Best Regards,

    Lu Hao

  • Arun Vinoth Profile Picture
    Arun Vinoth 11,613 on at
    RE: Track button doesnt appear in dynamics 365 app for outlook

    can you share the screenshot?

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