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Adyen refund

Posted on by 15

Hi, I‘m using 10.0.30 e-Commerce with Adyen Connetor  - everything works fine, only 2 questions:

1. when I‘ve invoiced the SO I see in Adyen-Backend the case as „settled“ - perfect. Then I‘m creating a return order from the „Customer Service form“ and posting the invoice nothing happens - no refund - why ?

And 2. On my Web-Site I can see for example „Klarna“ as payment methode  -  but Klarna is not working - why can I see Klarna and Klarna is not supported?

Who can help ?

Thx.

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