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Service | Customer Service, Contact Center, Fie...
Answered

I want to Show my Properties of assets to main assets view.

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Posted on by 186



Above is my page in which I have given some properties to a asset.

is it possible that the properties I have given to assets can be shown in here in the main grid of assets.

Like right after Name column ,I want to show the Serial no. of that asset, serial no is a property of asset.

Can I do it with the help of customization.
Anyone ?
Thanks in advance.

  • Suggested answer
    Thomas David Dayman Profile Picture
    11,323 on at

    You cannot have the property details on the main asset grid.

    You will need to add the Property log to the sitemap and create a view from there. As you have a relationship to the customer asset on the property log record you can surface the asset information in the view

  • Verified answer
    Community Member Profile Picture
    on at

    Hi Daniyal3165,

    The Customer Asset(Parent) and Property Log(Child) is 1:N relationship.

    pastedimage1634869591556v1.png

    You can show records from Property Log in the view of Customer Asset through Nested Grids:

    pastedimage1634870878217v1.png

    Save and publish.

    pastedimage1634870543418v3.png

    But you can't show the Serial no. column from Property log beside name column in the main grid of assets, because you only can add columns from parent entity to the main grid of child entity, which is irreversible.

    So you can add name column from Asset to the grid of Property log after adding the Property log entity to the sitemap.

    pastedimage1634870823629v5.png

  • Thomas David Dayman Profile Picture
    11,323 on at

    Something new I didnt know about :)

  • James_Oliver Profile Picture
    186 on at

    Hi Leah Ju,

    Thank you so much for replying in such a descriptive and Convenient way.

    It helped me a lot.

    Thanks Again!

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