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Microsoft Dynamics NAV (Archived)

NAV 2015: Job Queue doesn't start automatically if the Tenant is used

Posted on by 11,465

Hi,

I am using NAV 2015 with tenant architecture.  Recently, I created another NAV Service Instance for serving the NAS.  After configuring the Job Queue, although I restarted the service, the Job Queue doesn't start automatically when the NAS starts. 

Any idea?

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  • Erfan_Subhana Profile Picture
    Erfan_Subhana 5 on at
    RE: NAV 2015: Job Queue doesn't start automatically if the Tenant is used

    can you tell me how you fix your issue ??

  • DynamicsBoy Profile Picture
    DynamicsBoy 520 on at
    RE: NAV 2015: Job Queue doesn't start automatically if the Tenant is used

    Hi Mahesh, how did you resolved this issue since I have the same problem with you? Could you share with me? I got event ID 216 and 222 on event viewer.

  • Verified answer
    mmv Profile Picture
    mmv 11,465 on at
    RE: NAV 2015: Job Queue doesn't start automatically if the Tenant is used

    I resolved this issue.

  • mmv Profile Picture
    mmv 11,465 on at
    RE: NAV 2015: Job Queue doesn't start automatically if the Tenant is used

    Hi Chris D'Silva,

    Thank you for your response.

    I have tried that as well, but in vain.

  • mmv Profile Picture
    mmv 11,465 on at
    RE: NAV 2015: Job Queue doesn't start automatically if the Tenant is used

    The event says:-

    The Microsoft Dynamics NAV Application Server session for tenant 'XX' has permanently failed and will not be restarted. Reason: Type: Microsoft.Dynamics.Nav.Types.Exceptions.NavCSideDataException

    ..........

    ..........

    ......

    Message: The Company "xxxxxx" doesn't exist.

  • Suggested answer
    CDsilva Profile Picture
    CDsilva 4,184 on at
    RE: NAV 2015: Job Queue doesn't start automatically if the Tenant is used

    Hi,

    Make sure when you set Start Automatically From NAS, You also select the -

    "Start on This NAS Computer" and

    "Start on This NAS Instance"

    https://forum.mibuso.com/discussion/67167/start-automatically-from-nas-not-working

  • Suggested answer
    Stefano Demiliani Profile Picture
    Stefano Demiliani 37,162 Most Valuable Professional on at
    RE: NAV 2015: Job Queue doesn't start automatically if the Tenant is used

    It seems ok. Can you check Event Viewer on the server for errors related to NAV Service?

  • mmv Profile Picture
    mmv 11,465 on at
    RE: NAV 2015: Job Queue doesn't start automatically if the Tenant is used

    Hi Stefano,

    Thank you for your response.

    Pls find the configuration of NAS:-4807.NAS.jpg

  • Suggested answer
    Stefano Demiliani Profile Picture
    Stefano Demiliani 37,162 Most Valuable Professional on at
    RE: NAV 2015: Job Queue doesn't start automatically if the Tenant is used

    Is the NAS correctly configured? Please post a screenshot of the NAS configuration and also check the Event Log.

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