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Hi All,
We are facing an issue using the Pay Card functionality to Credit Card payment, and entering the card number and authentication code manually.
At POS when i select pay card it goes to the next screen and we have options like "Swipe Card", "Enter Manual", etc. When we select "Enter Manual" the card number field is locked and there is no way we complete the process.
Any suggestion or work around?
in my issue case , I have contact with CC device provider , they updated version or enable multiple device access option on CC device . and device is working. so my issue is from CC device provider side.
Hi , any update on it .?
any solution ?
i am using 8.1 version , MPOS is not able to connect even verifone payment device . every configuration seem fine.
let me know if anyone have any clue .
Thanks
-SAJID
Hi Ankesh,
Did you get a response from MS ?
Thank you.
We have raised the ticket to MS and they found this to be product bug. They are coming up with a solution within few days
Hi PIRA,
Yes we tried this option in 7.3 it didn't work, however will check with 8.0.
Regards,
Hi Ankesh,
Nope I haven't got any solution, we are providing the work around with Normal Payment method.
Pay Card option is only working with Integration of Payment Device (eg: Verifone bank terminals) or with Payment Gateways.
Regards,
This is a work around, it is not a the solution
Hi
Go to your retail store > then payment methods > [select card] > [select card setup]
Please check allow manual card number is active
i hope this help!
Hi Shafraz,
Hope you are doing good.
Have you got any solution to this issue ?
Regards
Ankesh
If you're not validating Card Payment at Real time using Payment connector then you can follow below work around.
Go to Retail > Channel Setup > Payment Methods > Payment Methods
Create a Payment Method 'Card' and keep default function as 'Normal'
Then assign that Payment Method to Store and use 'Operation Name' Pay Cash.
In Posting FastTab give Ledger account no. what you want to keep for Card Payment Method.
You can swipe the card in EDC machine and enter the amount at POS screen.
Hope it will help you to process further.
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