Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics CRM (Archived)

Kingswaysoft Adapter login on newly copied database

Posted on by Microsoft Employee

Hi

We're hosting CRM in Azure and we recently copied our production database to a new instance of UAT.

Ever since we did this the SSIS integration package we use will not attach to the UAT database.  The Kingswaysoft adapter fails with the following message when you press 'Test Connection':

7823.CRMError.png

Can anyone advise me on what has gone wrong here and how to fix it please?

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Kingswaysoft Adapter login on newly copied database

    Hi Chris,

    Thank you for the update, we're glad it is working now.

    We would like to thank you for choosing KingswaySoft, we appreciate your continued support.

    Best regards,

    KingswaySoft Support Team

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Kingswaysoft Adapter login on newly copied database

    Thanks you.  This did solve the problem.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Kingswaysoft Adapter login on newly copied database

    Hi Antbutcher,

    Thank you for choosing KingswaySoft as your integration solution provider.

    Can you please try to download and upgrade to our latest version (v7.4)? It should solve this problem. The download link can be found here.

    Hope this has helped, please feel free to reach out to us through our official support channel if you have any further questions.

    Best regards,

    KingswaySoft Support Team

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,214 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans