While working on our current month's bank reconciliation I noticed previously reconciled bank account ledger entries now show as outstanding. When I go back to the previous month's Bank Account Statement via the Bank Card it still shows as posted, but when I click on the blue Applied Amount hyperlinks it shows as blank.
We subsequently created a test company with our current company's data in order to try and figure how to get rid of the outstanding payments. We tried Undoing the previous month's bank rec and reposting, but when doing so the Bank Statement Lines on the left hand side show as applied but when I click on the Applied Amount hyperlink it shows as empty. I tried Removing the Match of the Bank Statement Lines, but it still shows as applied. To add to this, the Outstanding Bank Account Ledger entries on the right-hand side show as Open, but the Remaining Amounts all show as zero. Has anyone else had this issue before? Any recommendations on how to get rid of the Outstanding Payments and correct the bank rec are greatly appreciated.
Thanks in advance.
