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How to keep track of phone calls & emails made through Dynamics 365 mobile app?

Posted on by 685

Hello Experts,

Let's take one scenario, where I've made one email/Phone call from Dynamics 365 mobile app for one contact, now how to automatically keep track of this email/Phone call activity in CRM activity?

Is there any way through which activity will be created for the email/Phone calls made through the Dynamics 365 mobile app?

Thanks,

Herry

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  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: How to keep track of phone calls & emails made through Dynamics 365 mobile app?

    If you have encountered this error where your iPhone and Android devices are unable to respond on easy remote then no need to be panicked because here we will let you know about different ways through which you can fix this issue.
    1- Update towards the Latest Software: We all know that latest versions of software have better features and solutions to resolve the virus and issue that people previously encountered, but at times they also are the reason of irreconcilability with outdated hardware or software. In case you're having trouble getting Remote to work, you are supposed to make sure that all of the devices and programs you're utilizing are up-to-date. Also verify that your iPhone's OS and your version of Remote are also new, and don’t forget to check your versions of the Apple TV OS and iTunes, based on what you're trying to regulate. By chance, I browsed https://www.cocospy.com/blog/app-to-track-phone-without-them-knowing.html last night.

    2- Rebooting the router: In case you have the right software and are on a similar network but has no connection to the Remote application, then the issue is very simple to resolve. There are some wireless routers that create communication glitches, particularly if there are too many devices that are linked instantaneously. Here you can restart the router to solve this issue.

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