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Can't see Activities section in Dynamics 365 app

Posted on by Microsoft Employee

Hi, some of our users are unable to see the Activities section when clicking the plus icon in the Dynamics 365 app.

We're currently using Dynamics 365 online 9.1 with the 9.1 v of the app.

Does anyone know how to get this section working?

7418.image002.png

Thanks

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Can't see Activities section in Dynamics 365 app

    Hi, just done some testing in UAT and found out that the model-driven app entity needs to contain the Dynamics 365 App for Outlook option. From there, adding the Activity entity and then publishing will resolve this issue.

    Just in case anyone was having the same issue as I was!

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