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I want to setup Fanpage in Facebook integrate with Call Centers (Dynamics 365 for Retails)

Posted on by 1,572

Dear Friends,

I want to setup Fanpage in Facebook integrate with Call Centers (Dynamics 365 for Retails). The business flow:

1/ I create FanPage on my Facebook.

2/ I will post fashion (footwear, shirt, etc) and prices.

3/ The customer see and comments, and choose fashion model and input information (item, quantity, promotion code, schedule ship date). Finally, the customer press "confirm" button.

4/ The Dynamics 365 will get this information, and create the sale orders in the Call Centers.

Question:

1/ Can Dynamics 365 support it?. How?.

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