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Suggested answer

Compatibility between Dynamics App For Outlook Plugin and Windows Server

Posted on by 10
Hello,

We are currently on Windows Server 2016 machines with the Office 365 suite including Outlook (version 16.0.13801.20442), and this one has the Dynamics for Outlook plugin with the side pane.

2376.png

However, we have noticed that we have crashes when loading due to the fact that the plugin uses an Internet Explorer 11 webview.

After some research, we came across this Microsoft article with a table specifying for each version of the OS, the browser used by the webview

Browsers used by Office Add-ins - Office Add-ins | Microsoft Docs


0184.png
The two questions are: - When Internet Explorer 11 is no longer maintained in June 2022, how will this affect this plugin? Will it still work? - In the table above, there are no browsers depending on the versions of Windows Server. How do I know from which version the webview will use the Edge engine instead of Internet Explorer? Thanks for your help. Regards
  • Suggested answer
    Audric Profile Picture
    Audric 10 on at
    RE: Compatibility between Dynamics App For Outlook Plugin and Windows Server

    Hello,

    Without answers, I created a ticket to Microsoft.

    Their responses are these ones :

    - The application will continue working past June 2022 however it will not receive any updates. This means that any bugs will not get patched out and will remain.

    - At the moment the only version that supports the App running on Edge is Windows 10 (version 1903 or later) OS and Outlook Click-2-Run client. There are no supported versions for Windows Serve using Edge.

    Regards

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