Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics CRM forum
Unanswered

Social Media Integration with dynamics customer Insights Journeys

Posted on by 2
Hi,
Why was the social posts feature deprecated from Dynamics 365 Customer Insights - Journeys, and why is there no planned replacement for it within the platform? Additionally, one of my customers is looking to generate leads from social media. Are there any out-of-the-box features within Customer Insights - Journeys that I could leverage for this purpose?
  • Muhammad.Affan Profile Picture
    Muhammad.Affan 2,245 on at
    Social Media Integration with dynamics customer Insights Journeys
    Hi There,
     
    Please mark the answer is verified if your query is resolved.
     
    Thanks
    Affan
  • Suggested answer
    Muhammad.Affan Profile Picture
    Muhammad.Affan 2,245 on at
    Social Media Integration with dynamics customer Insights Journeys
    Hi There,
     
    From what I understand you're looking to configure and authenticate social media accounts. If Yes, refer these links:
     
     
     
     
    Thanks
    Affan

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Anton Venter – Community Spotlight

Kudos to our October Community Star of the month!

Announcing Our 2024 Season 2 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Dynamics 365 Community Newsletter - September 2024

Check out the latest community news

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 290,570 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 228,683 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,148

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans