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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Re Order Damaged Inven...
Small and medium business | Business Central, N...
Answered

Re Order Damaged Inventory

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Posted on by Community Member

Hello everyone.

Lately I have been working with dynamics and testing the functionalities and came across a question.

When posting a purchase order and then when receiving the inventory, lets say that there's some of the pcs that are damaged. Is it possible when creating a return of those pcs, automatically reorder them again?

Thank you,

Claudio Costa 

  • Verified answer
    tanya07 Profile Picture
    tanya07 1,638 on at

    Here is a detailed video for your scenario --

    www.youtube.com/watch

    or you may look into this

    docs.microsoft.com/.../purchasing-how-process-purchase-returns-cancellations

  • Verified answer
    Ben Baxter Profile Picture
    Ben Baxter 7,286 Super User 2026 Season 2 on at

    Claudio,

    Unfortunately on the Purchase Order side it doesn't create another PO automatically.  You may have seen a similar capability on the Sales Return Order side, which can create another Sales Order, the Vendor Return Order and a Purchase Order.

    However, if you notice you received a damaged or wrong item you can transfer it into a Return or Quarantine Location which will reduce the supply in your usable Location.  This could trigger a replenishment order through MRP depending on the Item's Policy and Parameters.

    If you don't have separate Locations, you could process the shipment on the Purchase Return Order which will also reduce your supply in the usable Location.

    Hope this helps!

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