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Microsoft Dynamics CRM (Archived)

Unified Service Desk

Posted on by 516

Hi all,

I have implemented USD 2.2.2. When i tried to open USD with online or onpremise CRM, i have got a blank page. On the other hand, USD working fine in other PCs with the same CRM environment. Is there any security issues with internet explorer? Both systems have the same version of IE(11).

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  • Verified answer
    M I Mostafa Profile Picture
    M I Mostafa 4,257 on at
    RE: Unified Service Desk

    Hi Abi,

    Add all URLs to IE zone and also make sure you have cross domain reference enabled in IE options.

    If you found my response helpful, please mark "yes" to confirm it helped you.

  • Suggested answer
    ansrikanth Profile Picture
    ansrikanth 3,115 on at
    RE: Unified Service Desk

    Can you make sure you are adding all the USD related URLs in Restricted Sites zone?

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