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I have a user that has created a new profile on their computer. They aren't able to log into NAV on the new profile, but they are able to log in on the old profile. What can I do to fix this?

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  • Suggested answer
    Miguel Llorca Profile Picture
    Miguel Llorca User Group Leader on at
    RE: Login

    Sure!! Your problem es that you are executing "fin.exe" instead "finsql.exe". Try to setup a new shortcut for "finsql.exe". That will solve your issue :-)

  • Suggested answer
    Suresh Kulla Profile Picture
    Suresh Kulla 43,745 on at
    RE: Login

    Can you send a screenshot i did not understand your last point.

  • Candice82 Profile Picture
    Candice82 on at
    RE: Login

    The only difference between profiles is that one is a domain account and one is a local computer account. The one with the local computer account is the one that works. Also, on the one that doesn't work, the server type is set to NAV and on the other one its SQL. Is there a way that I can change this? It's currently greyed out.

  • Suggested answer
    Suresh Kulla Profile Picture
    Suresh Kulla 43,745 on at
    RE: Login

    If you are using windows authentication you need to add that user into NAV.

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