Hi. Suppose I have a Process to emailusers about some changes in an entity. I can access the New (updated) value but is there a way to also include the Old value of a field (same as how it was in AWA)?
I have been thinking of this. On my Entities I am activating the Auditing, therefore Old value of any field will be available in the Audit History. Now how to access the audit history from within the process designer or from business rules or even Flow designer?
Hi
I am not sure if you will be able to achive this without custom code or third party solutions
You can do this using two ways,
01. You can send the email from a Plugin - In a plugin you can get both Pre and Post data copy as entity images - You can then use values from both in your email to send email with the changes
02. One other option would be to get the audit history, which will have old and new values and you can include that in an email
If the change you are talking about is just one or two field, you could just copy the current value to old value using a business rule or workflow and include values from both fields in your email
Hi YahyaM，
Sorry, you could not realize this as all steps are triggered after record field is changed which is after field saved from demo.
Best Regards
Johnny
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