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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Batch Alert Emails
Supply chain | Supply Chain Management, Commerce
Suggested answer

Batch Alert Emails

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Posted on by mpsavage 40

We have email setup and working in D365FO for workflow, but I cannot get D365 to send me an email when a batch job completes, errors etc. We also have alert emails working when a customer is created, for example.

I receive emails when a workflow is assigned to me, so I know that the email settings are correct, but how do I get a batch job email alert?

I have tried setting the 'run as' user to the account configured to send mail, but still no email alerts.

I tried creating an alert on the batch job history table, but that caused D365 to crash and it turns out this is a known issue fixed in PU30 - we are at PU29 and can't update just yet as we're going live.

Any help would be appreciated.

Thanks

Mike

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  • Suggested answer
    Rahul Mohta Profile Picture
    Rahul Mohta 21,032 on at
    RE: Batch Alert Emails

    try setting up alert on batch job history for your criteria and suggest

    Not seeing anything on batch to specify email

  • MATTGUO Profile Picture
    MATTGUO 22,349 Moderator on at
    RE: Batch Alert Emails

    Hi Mike,

    Which batch job are you testing?

    Does the send email in user option is successfully filled in ?

    Do you check the junk email box?

    The batch alert email just tells you that batch job has executed successfully.

  • mpsavage Profile Picture
    mpsavage 40 on at
    RE: Batch Alert Emails

    Hi Rahul

    Thanks for your response, but adding an alert to the batch history table, as I mentioned in my post, causes our system to lock-up, although that seems like it's fixed in PU30.

    Using the 'Alerts' button on the batch job, the use has the option to be sent an email if the batch job ends successfully, is cancelled, or produces an error.

  • Rahul Mohta Profile Picture
    Rahul Mohta 21,032 on at
    RE: Batch Alert Emails

    great, need to get PU30 soon

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