Good day all,
Scenario is that we sell items (Laptops and IT equipment) and with that , the customer can purchase a warranty along with the item. The warranty is configured as non-stock service. All sales order invoices are processed via batch job, however due to the warranty being a non-stocked item, the batch job will invoice the warranty to customers before delivery of the laptop. This results in unhappy customers and having to issue credit notes / refunds until the laptop is delivered. Is there a way to ensure the warranty is only invoiced when the laptop is delivered?
