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Lookup field not displaying target record type

Posted on by Microsoft Employee

I am having issues creating a Lookup field, it is blank and I cannot select a Target Record Type.

I was removing fields and I think I may have removed a System View.  Is there anyway to fix this issue? Either by creating the views again or importing the required entity.  

Agglomeration is the entity that is affected. 

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Lookup field not displaying target record type

    Yes, that's what I thought.  Thanks for your replies.

  • Verified answer
    T.I.A Profile Picture
    T.I.A 1,760 on at
    RE: Lookup field not displaying target record type

    You won't be able to recreate them. You should raise a ticket with Microsoft and they will resolve this for you Giles4rd

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Lookup field not displaying target record type

    Yes, I think that's the issue.  I was removing / deleting views.  It was my understanding that System Views could not be deleted, so I was not sure if that was the problem.  Is there no way to re-create the Views myself?  How do I contact Microsoft to re-establish the missing Views?

  • T.I.A Profile Picture
    T.I.A 1,760 on at
    RE: Lookup field not displaying target record type

    .

  • Suggested answer
    T.I.A Profile Picture
    T.I.A 1,760 on at
    RE: Lookup field not displaying target record type

    you will need to completely recreate the custom entity or contact Microsoft and have them re-establish the view you are missing.

    i'm assuming you may have deleted one of the following views:

    • Default public view
    • Advanced find view
    • Associated view,
    • Lookup view
    • Quick find view.
  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Lookup field not displaying target record type

    Hello, thank you for your prompt reply.

    Here is an image of the problem.  

    Target-Record-Type-_2D00_-blank.PNG

    It only affects one entity, Agglomeration.  

  • LeoAlt Profile Picture
    LeoAlt 16,329 on at
    RE: Lookup field not displaying target record type

    Hi partner,

    As you know, a look up field could get data from many views in your instance.

    When we click the search icon of the look up field, we could click on "Look up more Records" to open look up form.

    community492.PNG community492.PNG

    And we can see in the "Look in" option ,it shows "Look up view" as default view for look up field. So did you remove the look up view from your instance? If so ,you could create a new look up view for the entity which you look up field related to.

    BTW, if you open the dropdown list in "Look in" option ,there are many other views you could choose.

    community493.png

    If my understanding is not correct, please kindly share more information about your case.

    Hope it helps.

    Best Regards,

    Leo

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