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Payroll - Processed Pending Pre-Notes is not finding records to update - Error 56

Posted on by Microsoft Employee

We are setting up a new Payroll company in a different application database.

 

Ran the Create and Send Pre-notes process and did a Keep which changed the Company Payroll account Maintenance status from New to Pending. 

 

Ran the create and send ACH file with Pre-notes Only option selected  again.  Get error 56 no records selected even though we have 150 employees with a status of New pre-note. 

Why is the system not updated these employees from new Pre-note to Pending?

We need to get them to Pending so we can approved them and process Direct Deposit

Thanks.

 

Norman Luke

 

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Payroll - Processed Pending Pre-Notes is not finding records to update - Error 56

    You must manually change Direct Depositors from Pending Prenote Status to Approved Prenote status in DD Maintenance.

    Or if you choose to try to update the table directly,  you will find these values stored in the DDDepositor table.

    select  empid,PNSTATUS00, PNSTATUS01, PNSTATUS02,PNSTATUS03,PNSTATUS04,* from dddepositor

    From Help:

    The status of pre-notification for this account; A=Approved Pre-Note, N=New Pre-Note, P=Pending Pre-Note

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Payroll - Processed Pending Pre-Notes is not finding records to update - Error 56

    You did not say you did this step but I better not assume.  Did you run the advice slip process?  For that matter, did each of these employees have some time entered and calculated so there is something to put in the pre-note ACH file?

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