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Hello, everyone.
I’m facing this issue above while trying to correct a product receipt that has already been completed, and below are the attempts I’ve conducted so far:
Status change to Draft: I changed the order status to Draft, but the system does not allow me to use the correction button, stating that the action can only be performed when the status is Confirmed.
Deactivation of Activate change management: I have already disabled the Activate change management flag directly in the purchase order (Header > Setup), through code changes, but the error persists.
Workflow resend: I canceled the workflow and resent it. Since the order had already been approved earlier, it was automatically updated to Confirmed status.
In a previous situation, I encountered a similar issue when trying to perform a product receipt. The system displayed the same error message, and through code analysis, the developer identified that the receipt number I was trying to use had already been used in another order that had already been invoiced. As a result, the system was pulling data from that other PO, even though there was no restriction preventing the same ID from being used for identification.
At that time, I simply changed the receipt identification number, and the process went through smoothly.
However, this time the situation is different: I’m trying to correct a receipt that has already been processed, so I can’t change the ID, and the developer has confirmed that the system is not pulling data from another order.
If anyone has encountered something similar or has any suggestions, I would greatly appreciate it!
#1
Zain Mehmood
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#2
Siv Sagar
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Super User 2025 Season 1
#3
Danny Bilodeau
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